Docflow Labs

Payer coverage

Telligen (Qualitrac) prior authorization, automated.

Docflow automates prior authorization on Telligen's Qualitrac portal for state Medicaid programs.

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

About Telligen (Qualitrac)

What your team deals with on Telligen (Qualitrac).

Telligen reviews services for state Medicaid programs, and takes requests on its Qualitrac portal.

  • Medicaid criteria and forms differ by program.
  • Logins use one-time codes.
  • Requests need complete clinicals to avoid a pend.
How Docflow handles it

From order to decision, without your team logging in.

  1. 01

    Build the request

    Docflow reads the order and clinicals from your system and fills in everything Telligen (Qualitrac) asks for.

  2. 02

    Submit it

    Docflow signs in to Telligen (Qualitrac) with your team's login, submits the request and attaches the documents.

  3. 03

    Follow it to a decision

    Docflow checks back every 12 hours until there's a decision, and flags any request for more information to your team.

  4. 04

    Write it back

    The decision and authorization number land in your system, on the right order, with a record of every step.

FAQ

Telligen (Qualitrac) questions.

Does Docflow handle the Qualitrac login?

Yes. Docflow completes the login, including one-time codes, with your team's credentials.

Does Docflow need its own Telligen (Qualitrac) account?

No. Docflow uses your team's login, stored encrypted, so requests are submitted under your organization like they are today.

How long does it take to get started?

Start with a 30-day pilot on your real work. If you're not satisfied, you get a full refund.

Get started

Hand us your Telligen (Qualitrac) queue.

Start with a 30-day pilot, fully refundable if you're not satisfied.

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

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