Payer coverage
Coastal Care Services prior authorization, automated.
Docflow automates prior authorization with Coastal Care Services for home-based care in Florida.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
What your team deals with on Coastal Care Services.
Coastal Care Services manages home-based services for health plans in Florida. When a plan delegates a service to Coastal Care, the authorization has to be requested there.
- Knowing which services go to Coastal Care instead of the plan.
- Requests need the right documentation the first time.
- Status has to be followed until a decision comes back.
From order to decision, without your team logging in.
- 01
Build the request
Docflow reads the order and clinicals from your system and fills in everything Coastal Care Services asks for.
- 02
Submit it
Docflow signs in to Coastal Care Services with your team's login, submits the request and attaches the documents.
- 03
Follow it to a decision
Docflow checks back every 12 hours until there's a decision, and flags any request for more information to your team.
- 04
Write it back
The decision and authorization number land in your system, on the right order, with a record of every step.
Coastal Care Services questions.
Does Docflow know when a request goes to Coastal Care Services?
Yes. Docflow checks where each service has to go before it submits.
Does Docflow need its own Coastal Care Services account?
No. Docflow uses your team's login, stored encrypted, so requests are submitted under your organization like they are today.
How long does it take to get started?
Start with a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Other portals Docflow submits on.
Hand us your Coastal Care Services queue.
Start with a 30-day pilot, fully refundable if you're not satisfied.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
HIPAA compliant
SOC 2® Type 1Always on, always improving