For home infusion
Back-office automation for home infusion.
Referral intake, benefits checks, prior auths and renewals for home infusion providers, done by one system that learns how your team works.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
You know the drill.
Referrals that need a fast start
Therapy should start in days, but the referral is a stack of faxed pages to read and enter.
Benefits split across the therapy
The drug, the supplies and the nursing can each sit under a different benefit, and someone has to check them all.
Authorizations that run out mid-therapy
Long therapies outlast the first approval, and renewals slip.
Clinicals still at the referring office
The labs, notes and orders the payer needs haven't arrived yet.
The work that keeps care moving.
Referral intake →
Faxed and emailed referrals read, the patient matched and the referral entered in your system.
Benefits checks →
Coverage for each part of the therapy checked before anyone starts the work.
Prior auth and renewals →
Requests built, submitted and followed to a decision, and renewed before they lapse.
Orders and clinicals →
Signed orders and clinical notes requested from the office and matched to the patient.
Works inside your systems, not beside it.
- 01
Reads the work in your system
Patient, payer and documents, the way your team sees them.
- 02
Does the work where it lives
On the payer's portal, by fax or by email.
- 03
Updates your system
Authorizations, notes and status, in your formats.
Works inside
- WellSky CareTend
- CPR+
- Brightree
- Salesforce
- Your homegrown system
Running in production at specialty providers today.
570,460back-office tasks automated in production
Ask it anything. Change it anytime.
"How many S9500 referrals came from Aetna this month?"
Docflow builds the report.
"Leave notes in this format from now on."
Docflow proposes the change for your approval.
"Give Maria's cases to Jen while she's out."
Done.
It gets better the more it works.
Docflow learns your payers, services and rules as it runs, so it handles more of your cases on its own over time. If you ever add another workflow, it starts with everything it already knows.
Suggested by Docflow
Recheck coverage before each renewal
Plans changed mid-treatment on several recent cases.
- Suggested
- Approved
- Deployed
- Verified
Home infusion questions.
What systems do you integrate with?
WellSky CareTend, CPR+, Brightree and Salesforce, plus homegrown systems. If your team works in it on a computer, Docflow works in it too. See every integration.
Can it check benefits for each part of the therapy?
Yes, where the payer shares them. Docflow checks coverage on the payer's portal or through a clearinghouse and puts the answers on the referral.
Does it renew authorizations?
Yes. Renewals start before the current authorization ends, with the latest clinicals attached.
How fast can we start?
With a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Start automating your infusion intake today.
See it run on your work in a demo, or start with a 30-day pilot.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
HIPAA compliant
SOC 2® Type 1Always on, always improving