Your
automated.
Prior auths, intake and follow-up, done around the clock in the systems and payer portals your team already uses.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
HIPAA compliant
SOC 2® Type 1Always on, always improving
Working right now
570,460
Back-office tasks done, day and night
Any task your team does on a computer.
Start with the work that piles up. Most teams start with prior auth.
Prior auth and re-auths
Build the request, submit it on the portal or by fax, follow it to a decision and write it back.
Intake and order entry
Read faxed and emailed referrals, match the patient and create the order in your system.
Signed orders and CMNs
Request signatures, follow up with the office and match signed copies to the right order.
Eligibility and benefits
Check coverage before anyone builds the order.
Resupply and renewals
Reach patients when supplies are due and renew authorizations before they lapse.
Claims and denials
Check claim status, send records when payers ask and work denials until the claim is paid.
Patient and physician callsComing soon
Make the follow-up calls and log the outcome on the order.
Auth PA-7781204 is on the order. Ready to deliver.
Auth PA-7781204 is on the order. Ready to deliver.
SO-48231 · E0601 CPAP · R.O. · PT-20418
SO-48231 · E0601 CPAP · R.O. · PT-20418
Visit within 6 months of the order
Visit within 6 months of the order
3 sent to your team with the reason
2 sent to your team with the reason
- Send and receive faxes
- Send and receive email
- Look up NPIs
- Check LCD criteria
- Run eligibility
- Update your EMR
- Search the web
- Submit claims
Built for specialty providers.
HME / DME →
Prior auths, intake, signed orders, resupply and order entry.
Orthotics and prosthetics →
Prior auths, documentation and follow-up for every O&P order.
Home infusion →
Referral intake, benefits checks and prior auths for infusion therapy.
Skilled nursing →
Eligibility, authorizations and the paperwork behind each admission.
Behavioral health →
Eligibility checks and authorizations for treatment.
Surgery centers →
Benefits checks and prior auths before the procedure.
Don't see yours? If your team does it on a computer, Docflow can learn it. Talk to us.
One system instead of a new tool for every job.
Most teams bolt on a tool for every job: one for intake, one for referrals, one for CPAP monitoring, one for outreach, one for collections. Docflow is one system that learns all of it. Every workflow makes the next one faster, because it already knows your payers, products and rules.
It follows your rules. When it isn't sure, it asks your team instead of guessing.
Auth added to SO-48213 in your billing software
Auth added to SO-48213 in your billing software
"How many prior auths came back approved this month?"
Docflow builds the report.
"Leave notes in this format from now on."
Docflow proposes the change for your approval.
"Give Maria's cases to Jen while she's out."
Done.
Inside the systems and portals you already use.
- Brightree
- PointClickCare
- WellSky
- NikoHealth
- Availity
- eviCore
- Carelon
- CareCentrix
- UnitedHealthcare
- State Medicaid portals
Trusted by DME and HME operators.
Nationwide
DME · CPAP, PAP, mobility
Dasco
DME · Multistate, 25+ years
Key Medical
DME · Regional, fast-growing
AbleNet
DME · AAC, speech devices
Live in week one. Yours to shape all month.
- Week 1
Show us the work
Walk us through it once. We help you set it up that week.
- Weeks 2 to 4
It runs on your real work
Every task done and on the record.
- All month
Make it yours
Ask for changes and watch it learn.
- Day 30
Keep it running
Your process, your way. Or a full refund.
Questions we get asked.
How long does it take to go live?
Start with a 30-day pilot on one workflow. First runs on your real work start well before day 30, and if you're not satisfied, you get a full refund.
Which systems do you work in?
The ones your team uses today: Brightree, PointClickCare, WellSky, NikoHealth and Epic, payer portals like Availity, eviCore and CareCentrix, plus fax, email and phone. If your team does it on a computer, Docflow can learn it.
What happens when a portal or payer rule changes?
Docflow notices, fixes the workflow and keeps going. Every change shows up in your changelog, and anything that needs a decision comes to your team.
Is it HIPAA compliant?
Yes. We sign a BAA before any data moves, encrypt everything, and log every action.
Does Docflow have a SOC 2 report?
Yes. Docflow received a SOC 2® Type 1 report on its security controls from Prescient Assurance in October 2026. We share the full report under NDA on request.
Start automating your back office today.
Pick the work that takes your team the most time. We'll show you Docflow doing it in a demo, then go live with a 30-day pilot.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
HIPAA compliantSOC 2® Type 1Always on, always improving