When we spoke with healthcare providers, one thing became clear: even simple requests generate mountains of paperwork. Staff spend hours filling out forms and clicking buttons as fast as possible, while patients are left waiting for service.

We believe there’s a better way to run the back office of a healthcare provider — one where documents can be processed automatically, in the background, even overnight. For decades, we’ve trained humans to act like robots. Now it’s time to train robots to do this work, so humans can focus on what they do best: human connection.

Our “aha moment” came when we spent time learning what it truly takes to run a healthcare practice. We realized that now is the perfect time for AI to make an impact. AI is not the answer to everything — but paperwork is the perfect application. Done right, it can boost revenue, reduce costs, and improve the overall quality of care.

Based in Los Angeles, CA, Docflow is building the future of healthcare operations, starting with durable medical equipment.