For orthotics and prosthetics
Back-office automation for O&P.
Prior auths, physician documentation, eligibility and claims for O&P providers, done by one system that learns how your team works.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
You know the drill.
Documentation that stalls the fitting
The written order or the physician's notes are missing, and the patient is waiting.
Prior auths for custom devices
Custom orthoses and prostheses need records and justification, packaged the way each payer wants.
A growing Medicare prior auth list
More orthoses now need prior authorization, and each one is another request to build and follow.
Denials for paperwork
A claim comes back because a signature or a date doesn't hold up.
The work that keeps care moving.
Prior auth →
Built from the order and records, submitted on the payer's portal or by fax, followed to a decision.
Physician documentation →
Written orders and chart notes requested from the office, followed up and checked when they come back.
Eligibility →
Coverage and prior auth rules checked before the device is ordered.
Claims and denials →
Claim status checked, records sent when payers ask, denials worked to payment.
Works inside your systems, not beside it.
- 01
Reads the work in your system
Patient, payer and documents, the way your team sees them.
- 02
Does the work where it lives
On the payer's portal, by fax or by email.
- 03
Updates your system
Authorizations, notes and status, in your formats.
Works inside
- OPIE
- Nymbl
- Your homegrown system
Running in production at specialty providers today.
570,460back-office tasks automated in production
Ask it anything. Change it anytime.
"How many L1833 orders came from Aetna this month?"
Docflow builds the report.
"Leave notes in this format from now on."
Docflow proposes the change for your approval.
"Give Maria's cases to Jen while she's out."
Done.
It gets better the more it works.
Docflow learns your payers, services and rules as it runs, so it handles more of your cases on its own over time. If you ever add another workflow, it starts with everything it already knows.
Suggested by Docflow
Recheck coverage before each renewal
Plans changed mid-treatment on several recent cases.
- Suggested
- Approved
- Deployed
- Verified
Orthotics and prosthetics questions.
What systems do you integrate with?
OPIE and Nymbl, plus homegrown systems. If your team works in it on a computer, Docflow works in it too. See every integration.
Do you handle Medicare's new orthoses prior auth codes?
Yes. L1833 and other orthoses need prior authorization from October 28, 2026. Docflow can flag them at intake and submit the requests. Read what changed.
Can it chase physician documentation?
Yes. Docflow requests the written order and chart notes from the physician's office, follows up by fax, and checks dates and signatures when they come back.
How fast can we start?
With a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Start automating your O&P back office today.
See it run on your work in a demo, or start with a 30-day pilot.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
HIPAA compliant
SOC 2® Type 1Always on, always improving