Docflow Labs
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Capabilities

Your team's tasks, as building blocks.

Every workflow is a chain of them: a fax arrives, the order is read, eligibility is checked, the prior auth is submitted, and the result goes back into your billing software. Docflow learns the chain from how your team does it.

  1. Receive fax
  2. Read the order
  3. Check eligibility
  4. Submit prior auth
  5. Update your billing software
Healthcare skills

The work you do each day.

01

Intake and orders

  • Triage referrals and intake
  • Look up a provider's NPI
  • Read clinical documents
  • Pull records from the EHR
  • Code and route by product
  • Create and update orders
02

Coverage

  • Check eligibility and benefits
  • Find unknown insurance
  • Verify Medicaid coverage and limits
03

Prior authorization

  • Check if prior auth is required
  • Check LCD and policy criteria
  • Build and submit prior auths
  • Track status to a decision
  • Run re-authorizations
04

Follow up

  • Chase signed orders and CMNs
  • Call payers and physician offices
  • Check CPAP compliance
  • Reach patients for resupply
05

Billing

  • Submit claims with records attached
  • Check claim status
  • Work denials and appeals

Don't see it?

If your team does it on a computer, Docflow can learn it.

General building blocks

And the computer work behind it.

Documents

  • Read typed, scanned or handwritten documents
  • Pull the fields you need
  • Sort and file what comes in
  • Fill payer forms and build packets

Communication

  • Send and receive faxes
  • Send and receive email
  • Make phone calls, with the outcome logged

Your systems

  • Work in any web portal
  • Update your EMR or billing system
  • Update spreadsheets and shared drives
  • Search the web
  • Handle logins and codes

How it runs

  • On a schedule, or the moment work arrives
  • Asks your team when it isn't sure
  • Reports on every run
Get started

Don't see a task?

If your team does it on a computer, Docflow can learn it. Show us in your pilot.

Reserve your pilotBook a demo

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

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