Docflow Labs

Signed orders and CMNs

Signed orders, without the chasing.

Docflow sends the request to the physician's office, follows up on your schedule by fax and phone, and matches the signed copy to the order the moment it comes back.

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

Sound familiar?

One signature holds up the whole order.

Orders on hold

The equipment is in stock. The order can't move until the office signs.

Follow-ups that slip

The second fax goes out late and the third one never does, because everyone's busy.

Signed copies lost in the inbox

It came back two days ago. Nobody matched it to the order.

How it runs

Request, follow up, match, done.

  1. 01

    Request it

    The right form, filled in from the order, faxed to the right office.

  2. 02

    Follow up

    On the schedule you set, by fax and by phone call.

  3. 03

    Match it

    Signed copies read and matched to the order when they arrive.

  4. 04

    Update the order

    The order updated in your billing software so it can move to delivery.

What it handles

Every document an order waits on.

Prescriptions and written orders

Standard written orders and detailed written orders, requested and tracked.

CMNs and DIFs

Sent with the order details filled in, checked for signature and date when they come back.

Face-to-face and chart notes

Requested when the payer needs them, and checked against the order date.

Calls to physician offices

Phone calls to confirm the fax arrived and ask when it will be signed, with the outcome logged on the order.

Guardrails

It checks the paperwork, not just the signature.

A signed form can still get a claim denied. Docflow checks dates, signatures and required fields, and sends anything that won't hold up to your team.

Sent to your team

Signed, but the visit is too old

The signed order came back, but the face-to-face visit was more than six months before it. Medicare will deny this as is. Request a new visit note?

FAQ

Signed order questions.

Does it really call physician offices?

Yes. Calls are recorded and transcribed, and the outcome goes on the order.

How often does it follow up?

On the schedule you set. It stops the moment the signed copy arrives.

Can Docflow send and receive faxes?

Yes. Docflow sends and receives faxes as part of the workflow.

How fast can we start?

With a 30-day pilot on your real work. If you're not satisfied, you get a full refund.

Get started

Start automating your signed orders today.

See it follow up with an office in a demo, then go live with a 30-day pilot.

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

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