For behavioral health
Back-office automation for behavioral health.
Eligibility, authorizations and the follow-up that keeps care covered, done by one system that learns how your team works.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
Works inside
- Netsmart myAvatar
- Qualifacts CareLogic
- Credible
- Kipu
- Sunwave
- Valant
- Salesforce
- Your homegrown system
You know the drill.
Authorizations for every level of care
Admission, step-down and continued care can each need their own approval.
Updates on a deadline
Payers ask for updates to keep approving care, and a missed one means an unpaid day.
Coverage that changes
The plan changes mid-treatment, and nobody knows until a claim is denied.
Denials to work
Each one needs the reason read, the records found and an appeal sent.
The work that keeps care moving.
Eligibility →
Coverage checked at intake and again before it can lapse.
Authorizations →
Requests built from the clinical record, submitted and followed to a decision.
Intake →
Referrals and intake paperwork read and entered in your system.
Claims and denials →
Claim status checked, records sent when payers ask, denials worked to payment.
Works inside your EHR, not beside it.
- 01
Reads the work in your system
Patient, payer and documents, the way your team sees them.
- 02
Does the work where it lives
On the payer's portal, by fax or by email.
- 03
Updates your system
Authorizations, notes and status, in your formats.
Works inside
- Netsmart myAvatar
- Qualifacts CareLogic
- Credible
- Kipu
- Sunwave
- Valant
- Salesforce
- Your homegrown system
Running in production at specialty providers today.
570,460back-office tasks automated in production
Ask it anything. Change it anytime.
"How many H0015 authorizations came from Aetna this month?"
Docflow builds the report.
"Leave notes in this format from now on."
Docflow proposes the change for your approval.
"Give Maria's cases to Jen while she's out."
Done.
It gets better the more it works.
Docflow learns your payers, services and rules as it runs, so it handles more of your cases on its own over time. If you ever add another workflow, it starts with everything it already knows.
Suggested by Docflow
Recheck coverage before each renewal
Plans changed mid-treatment on several recent cases.
- Suggested
- Approved
- Deployed
- Verified
Behavioral health questions.
What systems do you integrate with?
Netsmart myAvatar, Qualifacts CareLogic, Credible, Kipu, Sunwave, Valant and Salesforce, plus homegrown systems. If your team works in it on a computer, Docflow works in it too. See every integration.
Can it keep authorizations current during treatment?
Yes. Docflow tracks when each authorization ends, prepares the update with the latest clinical notes, and sends anything that needs a clinician's judgment to your team.
Is it HIPAA compliant?
Yes. We sign a BAA before any data moves, encrypt everything, and log every action.
How fast can we start?
With a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Start automating your authorizations today.
See it run on your work in a demo, or start with a 30-day pilot.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
HIPAA compliant
SOC 2® Type 1Always on, always improving