Docflow Labs

CPAP compliance

CPAP compliance, tracked from setup to day 90.

Docflow registers each patient on their device, watches usage every day, reaches the ones who fall behind and files the compliance report on the order. Your team steps in only when a patient needs a person.

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

Sound familiar?

The window closes before anyone notices.

Patients who quietly stop

Usage drops in week two, and nobody sees it until the 90 days are up.

Devices that never get registered

The patient goes home, the device isn't linked to their account, and there's no data to pull.

Reports pulled one at a time

Someone logs into each manufacturer's portal to print a compliance report for every order.

How it runs

From setup night to a compliant order.

  1. 01

    Register the device

    Each patient linked to their device in AirView or React Health at setup, and again after a swap.

  2. 02

    Monitor usage

    Usage checked every day against the payer's rule, with the days left in the window.

  3. 03

    Reach who's behind

    Patients falling behind get a text or email, and your team gets the ones who need a person.

  4. 04

    File the report

    The compliance report pulled and attached to the order in your billing software.

What it handles

Everything a compliance team tracks.

Device registration

New setups linked to the patient's device, so usage data starts on night one.

Device swaps

Replacement devices registered without losing the patient's usage history.

Adherence monitoring

Hours per night tracked through the compliance window, with patients sorted by risk.

Outreach and coaching

Texts and emails to patients who fall behind, with mask refit and comfort issues flagged to your team.

Compliance reports

Reports pulled from the manufacturer's portal and attached to the order for billing.

Re-evaluation follow-up

Patients who need a follow-up visit to qualify are flagged, and the visit note requested from the physician.

Guardrails

It never marks a patient compliant on a guess.

Compliance comes from the device data. When data is missing or a device stops reporting, Docflow sends it to your team before the window closes.

Sent to your team

Device not reporting

No usage data from E.B.'s device for 5 days. The modem may be off, or the device was never registered. Reach out to the patient?

FAQ

CPAP compliance questions.

Which devices and portals do you work with?

ResMed AirView and React Health, plus any other manufacturer portal your team logs into.

Does it know each payer's compliance rule?

Yes. Docflow checks usage against the rule for the patient's payer, like Medicare's 4 hours a night on 70% of nights in a 30-day stretch, and tracks the days left in the window.

Can it handle device swaps?

Yes. Docflow registers the new device to the patient and keeps their usage history together.

How fast can we start?

With a 30-day pilot on your real work. If you're not satisfied, you get a full refund.

Get started

Start automating your CPAP compliance today.

See it work a compliance list in a demo, or start with a 30-day pilot.

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

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