Claims and denials
Claims followed all the way to payment.
Docflow checks claim status on the payer's portal, sends records when the payer asks for them, and works denials, so nothing sits unpaid.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
Unpaid claims don't chase themselves.
Claims nobody checked
Submitted weeks ago, and nobody has looked since.
Records requests missed
The payer asked for medical records, and the deadline is close.
Denials piling up
Each one needs someone to read the reason, find the fix and resubmit.
Checked, answered and fixed.
- 01
Check status
On the payer's portal, on a schedule.
- 02
Send records
The right documents sent when the payer asks for them.
- 03
Work denials
Read the reason, fix what's missing, resubmit or appeal.
- 04
Update your system
Notes and status in your billing system, on the right claim.
The work between submitted and paid.
Claim status checks
Every open claim checked on a schedule, with the status noted on the claim.
Medical records requests
Records gathered from your system and sent to the payer before the deadline.
Denials and appeals
The reason read, the fix found, and the claim resubmitted or appealed.
Notes in your billing system
Every check and action logged where your billing team looks.
It asks before it appeals.
Docflow follows your billing rules. Anything that needs a judgment call goes to your team with what it found.
Sent to your team
Denied for missing proof of delivery
The payer denied this claim for a missing proof of delivery. A signed delivery ticket is on the order in your billing software. Attach it and resubmit?
Claims questions.
Which payers does it check?
Payers with claim status on their portals, including Availity. Search the list on our coverage page.
Does it submit claims too?
It can, with records attached, as part of your billing process.
Does it work in our billing system?
Yes. Brightree, or whichever billing software your team uses today.
How fast can we start?
With a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Start automating your claims follow-up today.
See it work a claims list in a demo, then go live with a 30-day pilot.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
HIPAA compliant
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