Resupply
CPAP resupply, out on time.
Docflow finds the patients who are due, reaches them by phone, text or email, checks that the prescription, authorization and usage are all current, and gets the reorder ready in your billing software.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
3 sent to your team with the reason
2 sent to your team with the reason
Every missed reorder is lost revenue.
Patients due, nobody reached
The list of who's due is long, and the team works it when they can.
Reorders blocked by paperwork
The prescription or authorization lapsed, and nobody noticed until it was time to ship.
Usage in another system
Compliance lives in AirView or React Health, a separate login away.
From due date to ready to ship.
- 01
Find and reach who's due
From your billing software by item and last delivery date, then by phone, text or email.
- 02
Check the paperwork
Prescription, authorization and payer rules, all current.
- 03
Check usage
CPAP usage pulled from AirView or React Health.
- 04
Ready the order
The reorder set up in your billing software, or sent to your team if something's missing.
The checks behind every reorder.
CPAP and PAP supplies
Masks, cushions, filters and tubing on each payer's schedule.
CPAP compliance
Usage pulled from AirView and React Health, checked against the payer's rule.
Re-auths before they lapse
Renewals started before the current authorization expires.
Prescription renewals
Expiring prescriptions sent to the physician's office before they hold up a reorder.
It won't ship what won't get paid.
If usage, paperwork or coverage won't support the reorder, Docflow holds it and tells your team why.
Sent to your team
Usage below the payer's rule
Usage in AirView averages 3.1 hours a night over the last 30 days. This payer requires 4. Reach out to the patient before reordering?
Resupply questions.
Does it check CPAP compliance?
Yes. Docflow pulls usage from AirView and React Health and checks it against the payer's rule. See CPAP compliance.
Which items does it cover?
PAP supplies first, and any item your team reorders on a schedule.
Does it contact patients?
Yes, by phone, text or email, whichever each patient prefers. Their answers go on the order.
How fast can we start?
With a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Start automating your resupply today.
See it work a resupply list in a demo, then go live with a 30-day pilot.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
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