Docflow Labs
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The AI operating system

One AI platform for healthcare operations.

Every AI tool your team needs to run a modern healthcare operation.

Reserve your pilot Book a demo

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

AI workflows

Prior auths, intake, follow-ups and more, done end to end inside your systems.

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AI workflows

AI that does the work, end to end.

Prior auths, intake, signed orders, eligibility, resupply and claims, run around the clock inside your systems and payer portals. Every run is on the record, and anything that needs a person comes to your team with the reason.

Your AI engineer

Show it your workflow. It automates it.

Share your screen and walk through a task the way you'd train a new hire. Your AI engineer follows along, asks about anything it can't see and turns it into an automation for your approval. After that it keeps it running: it fixes what breaks and builds whatever you ask for next, no IT ticket needed.

AI assistant

Ask it anything. Loop in anyone.

Ask how any workflow is going, pull the numbers or request a change. When a question needs a colleague, tag them right in the chat: the assistant knows to wait for their answer, then picks up where you left off. It builds polished reports, slides and documents you can share.

Credential vault

Every login your team and your AI use, in one secure vault.

Store payer portal and system logins once, and share them safely with your team and your automations. Docflow handles the one-time codes portals send by email or text, plus authenticator app codes, so automations sign in on their own. Passwords rotate on schedule so nobody gets locked out, seats can be turned on or off, and every login is logged.

AI meeting recorder

Decide it on a call. Docflow makes it happen.

Docflow records and transcribes your meetings, so you can go back and ask what was said, pull notes or turn a call into a report. Unlike other recorders, it acts on what you decide. Agree to start checking prior auths in the afternoon instead of the morning, and Docflow makes that change to your operation, sends it for approval and lets you know when it's live.

Quality monitoring

AI that checks your AI.

A separate monitoring agent reviews the work after it's done, flags anything that looks off and investigates before it becomes a problem. Every run is recorded, so you can replay it step by step and ask about any action.

Approvals

Nothing changes without the right yes.

Every change to your operation goes through your approval chain, from the person who asked to the person who signs off. You see each decision, who made it and when it went live.

Knowledge hub

All your team's knowledge, in one brain.

Payer rules, checklists, reports, call notes and your process maps, organized in one place. The process maps keep themselves current: when a workflow changes, Docflow updates the map and files the new version. And Docflow reads all of it. Ask a question, run a workflow or build a report, and it draws on everything your team knows, so your whole operation runs on one brain.

AI calls
Coming soon

Automated AI calls to patients, doctors and payers.

Docflow will make the follow-up calls your team makes today: confirming a signed order with a physician's office, checking a status with a payer or reaching a patient about their resupply. Every call recorded, transcribed and logged on the order.

Also included

And analytics, built in.

Analytics

Volume, time saved and where work gets stuck, by workflow and by payer.

Capabilities

What a workflow can do.

Every workflow is built from the same building blocks, from healthcare skills to everyday computer work.

  • Look up NPIs
  • Check eligibility
  • Check LCD criteria
  • Submit prior auths
  • Submit claims
  • Work denials
  • Send and receive faxes
  • Send and receive email
  • Read any document
  • Update your EMR
  • Search the web

See all capabilities →

Get started

See it on your own workflow.

Start with a 30-day pilot, fully refundable if you're not satisfied.

Reserve your pilotBook a demo

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

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