Payer coverage
CareCentrix prior authorization, automated.
Docflow automates CareCentrix prior authorizations and re-authorizations for DME, sleep and home health on the CareCentrix portal.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
What your team deals with on CareCentrix.
CareCentrix manages home-based care for health plans: durable medical equipment, sleep therapy, home health and infusion. When a plan uses CareCentrix, the authorization has to be requested there, not with the plan.
- Sleep therapy authorizations often depend on proof the patient is using their device.
- Authorizations expire, and re-authorizations have to be started on time.
- Logins use one-time codes, which stops most automation cold.
From order to decision, without your team logging in.
- 01
Build the request
Docflow reads the order and clinicals from your system and fills in everything CareCentrix asks for.
- 02
Submit it
Docflow signs in to CareCentrix with your team's login, submits the request and attaches the documents.
- 03
Follow it to a decision
Docflow checks back every 12 hours until there's a decision, and flags any request for more information to your team.
- 04
Write it back
The decision and authorization number land in your system, on the right order, with a record of every step.
CareCentrix questions.
Does Docflow handle CareCentrix re-authorizations for CPAP?
Yes. Docflow tracks expiring authorizations, pulls the compliance data the request needs, and submits the renewal before the old one lapses.
How does Docflow get past CareCentrix one-time codes?
Docflow receives the code securely and completes the login itself, so requests run around the clock.
Does Docflow need its own CareCentrix account?
No. Docflow uses your team's login, stored encrypted, so requests are submitted under your organization like they are today.
How long does it take to get started?
Start with a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Other portals Docflow submits on.
Hand us your CareCentrix queue.
Start with a 30-day pilot, fully refundable if you're not satisfied.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
HIPAA compliant
SOC 2® Type 1Always on, always improving