Payer coverage
Acentra Health prior authorization, automated.
Docflow automates Medicaid prior authorization on Acentra Health (formerly Kepro) for several state Medicaid programs.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
What your team deals with on Acentra Health.
Acentra Health, formerly Kepro, reviews prior authorizations for several state Medicaid programs. Each state sets its own criteria, forms and limits, and requests go through Acentra's provider portal.
- Criteria and forms change from state to state.
- Medicaid quantity and frequency limits have to be checked first.
- Requests that pend for more information need a fast response.
From order to decision, without your team logging in.
- 01
Build the request
Docflow reads the order and clinicals from your system and fills in everything Acentra Health asks for.
- 02
Submit it
Docflow signs in to Acentra Health with your team's login, submits the request and attaches the documents.
- 03
Follow it to a decision
Docflow checks back every 12 hours until there's a decision, and flags any request for more information to your team.
- 04
Write it back
The decision and authorization number land in your system, on the right order, with a record of every step.
Acentra Health questions.
Does Docflow handle Acentra requests for more than one state?
Yes. Docflow follows each state's rules on Acentra, so one setup can cover the Medicaid programs you bill.
Does Docflow need its own Acentra Health account?
No. Docflow uses your team's login, stored encrypted, so requests are submitted under your organization like they are today.
How long does it take to get started?
Start with a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Other portals Docflow submits on.
Hand us your Acentra Health queue.
Start with a 30-day pilot, fully refundable if you're not satisfied.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
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