Docflow Labs

Payer coverage

PEAR (Independence Blue Cross and AmeriHealth) prior authorization, automated.

Docflow automates prior authorization on PEAR, the provider portal for Independence Blue Cross and AmeriHealth.

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

About PEAR (Independence Blue Cross and AmeriHealth)

What your team deals with on PEAR (Independence Blue Cross and AmeriHealth).

PEAR is the provider portal for Independence Blue Cross and AmeriHealth plans in the Philadelphia region and New Jersey. Authorizations, status and attachments all live there.

  • Commercial and Medicare Advantage products follow different rules.
  • Some services go through a separate benefit manager instead of PEAR itself.
  • Each request needs its clinicals attached in the right place.
How Docflow handles it

From order to decision, without your team logging in.

  1. 01

    Build the request

    Docflow reads the order and clinicals from your system and fills in everything PEAR (Independence Blue Cross and AmeriHealth) asks for.

  2. 02

    Submit it

    Docflow signs in to PEAR (Independence Blue Cross and AmeriHealth) with your team's login, submits the request and attaches the documents.

  3. 03

    Follow it to a decision

    Docflow checks back every 12 hours until there's a decision, and flags any request for more information to your team.

  4. 04

    Write it back

    The decision and authorization number land in your system, on the right order, with a record of every step.

FAQ

PEAR (Independence Blue Cross and AmeriHealth) questions.

Does Docflow know when a request belongs somewhere other than PEAR?

Yes. Docflow checks where each service has to go before it submits, so requests don't sit in the wrong queue.

Does Docflow need its own PEAR (Independence Blue Cross and AmeriHealth) account?

No. Docflow uses your team's login, stored encrypted, so requests are submitted under your organization like they are today.

How long does it take to get started?

Start with a 30-day pilot on your real work. If you're not satisfied, you get a full refund.

Get started

Hand us your PEAR (Independence Blue Cross and AmeriHealth) queue.

Start with a 30-day pilot, fully refundable if you're not satisfied.

This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.

HIPAA compliantAICPA SOC for Service Organizations logoSOC 2® Type 1Always on, always improving