Payer coverage
Mass General Brigham Health Plan prior authorization, automated.
Docflow automates prior authorization on the Mass General Brigham Health Plan provider portal.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
What your team deals with on Mass General Brigham Health Plan.
Mass General Brigham Health Plan covers commercial and Medicaid members in Massachusetts and nearby states, and runs its own provider portal for authorizations and status.
- Commercial and Medicaid (ACO) members follow different rules.
- Some services go to a benefit manager instead of the plan's portal.
- Status has to be checked in the portal until a decision posts.
From order to decision, without your team logging in.
- 01
Build the request
Docflow reads the order and clinicals from your system and fills in everything Mass General Brigham Health Plan asks for.
- 02
Submit it
Docflow signs in to Mass General Brigham Health Plan with your team's login, submits the request and attaches the documents.
- 03
Follow it to a decision
Docflow checks back every 12 hours until there's a decision, and flags any request for more information to your team.
- 04
Write it back
The decision and authorization number land in your system, on the right order, with a record of every step.
Mass General Brigham Health Plan questions.
Can Docflow handle Mass General Brigham Health Plan requests end to end?
Yes. Docflow builds the request from your order, submits it, checks back and writes the outcome to your system.
Does Docflow need its own Mass General Brigham Health Plan account?
No. Docflow uses your team's login, stored encrypted, so requests are submitted under your organization like they are today.
How long does it take to get started?
Start with a 30-day pilot on your real work. If you're not satisfied, you get a full refund.
Other portals Docflow submits on.
Hand us your Mass General Brigham Health Plan queue.
Start with a 30-day pilot, fully refundable if you're not satisfied.
This is how you try Docflow: a 30-day pilot, fully refundable if you're not satisfied.
Reserve your start week.
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