Patient Intake & Order Processing

Automate new patient onboarding and order workflows — accurate, fast, and fully integrated into your DME systems.

Order intake is time consuming

New patient setup and order entry are some of the most repetitive tasks in DME operations. Staff spend hours transcribing demographics, insurance details, and prescriptions into billing systems. Each order adds to the workload, and errors lead to claim denials and frustrated patients.

Docflow Solution

Docflow automates patient intake and order entry with the precision of a trained employee:


  • Enter demographics and insurance details directly into your EMR or billing system.

  • Process incoming prescriptions and orders automatically.

  • Update patient records across disconnected systems without manual re-entry.

Benefits of using Docflow

  • Free up staff for customer-facing duties.

  • Reduce FTEs required for intake and order processing.

  • Ensure accurate, complete patient records.

  • Process orders faster, reducing delays in equipment delivery.

“What used to take hours of manual entry now happens in the background. Patients get their equipment faster, and our staff focuses on service.”

— Director of Patient Services, National DME

See Patient Intake Automation in Action